PRIVACY POLICY

Valid from: June 2023

This privacy policy (hereinafter: the “privacy policy”) is an integral part of the terms of use and the reader must read it together with the terms of use, and make use of the definitions that appear in the terms of use.
The provider is committed to respecting the privacy of website users. In order to improve the protection of the user’s privacy, the provider publishes this privacy policy and provides the extent contained in it about the options available to the user when using the website and regarding the provider’s conduct regarding the collection of information from the website.

1. General

1.1. As part of the use of the website services, the user will be asked to transfer personal details to the provider. These details are kept by the supplier in its customer database and are used for internal needs and future communication with customers. Credit card details, if requested, are required for billing purposes only and are not kept by the provider.
1.2. When using the website, data may be accumulated about how the user uses the website, including products the user was interested in, pages he viewed, products purchased by him, etc. This is statistical information and does not identify the user personally.

2. The database and its use

The data collected about the user mentioned above is stored in the provider’s database. The supplier undertakes to use the said information according to this privacy policy and/or according to the provisions of any law and for the following purposes:

• enable efficient and convenient use for the user;
• improve and enrich the services and content offered on the website;
• change or cancel existing services and content;
• analyze and provide statistical information to third parties, including advertisers (in the event that
this information is transferred to third parties, it will not identify the user personally);
• Enforcing the provider’s terms of use;
• Contacting the user regarding the status of his order and the delivery of the products he ordered;
• Collection of payment;
• For any other purpose specified in the terms of use and this privacy policy.

3. The purposes of using the information

3.1 User details provided by him will be subject to the provider’s privacy policy, and the user confirms that the information provided by him and/or collected about him will be stored in the provider’s database for the following purposes:

• Marketing, advertising, sales promotion and for the purpose of contacting the user in any way, including by
direct mail in any means of communication that you deem appropriate and in accordance with the provisions of the law
(including in writing, in print, by telephone, computerized or by other means);
• Encouraging loyalty, analysis and statistical research, conducting surveys and any other use in connection with
his registration on the website;
• Internal needs, such as the needs to investigate complaints and/or reviews;
• operational, marketing and statistical needs, including the processing of information and direct mail for the purpose of
realizing these goals;
• Providing services to the user and ensuring fair trading activity according to law.

3.2. The user is aware that he is under no legal obligation to provide the information and that its delivery is voluntary and with his consent. In addition, the provider will be entitled, for the purposes listed above, from time to time to transfer unidentifiable, anonymous or aggregated information, regarding the user’s activity within the site, to entities partnering with the provider’s activity and to any entity that will provide services and benefits to users at the provider’s discretion.

4. Providing information to a third party

Below are situations in which the provider may share the user’s information with third parties:
• When the user has authorized the provider to transfer his personal information to third parties;
• In order to provide the user with the products he ordered, and in the aforementioned case the shipping details
provided by the user will be transferred to a courier company as far as the order will be delivered by
courier;
• In case the user violates the terms of use of the site or tries to perform actions
that are against the law;
• in order to enforce the terms of use or other agreements or other policies;
• In the event that the supplier decides to collect an unpaid debt through a third party specializing
in debt collection, including law firms;
• In response to a subpoena or other investigative demand, a court order, or a request for cooperation
from an enforcement authority or other government authority;
• In order to determine or exercise the supplier’s legal rights;
• In order to defend against legal claims as required by law. In such cases,
the supplier may raise or waive an objection or a right available to him, at his
sole discretion;
• When the provider believes that disclosure is appropriate in connection with efforts to investigate, prevent, report or
take other action regarding illegal activity, suspected fraud or
other wrongdoing;
• In order to protect the rights, property or safety of the provider, its employees,
website users or others;
• In connection with a material corporate transaction, such as the sale of the supplier’s business, divestiture,
merger, consolidation, or sale of assets, or in the event of liquidation.

5. Aggregate and impersonal information

The provider may make use of aggregated and impersonal information that it has collected in any of the circumstances mentioned above. The provider may combine non-personal information it has collected with additional non-personal information collected from other sources. Also, the provider may share aggregated information with third parties, including consultants, advertisers and investors, for the purpose of conducting general business analysis. For example, the supplier may report to its advertisers about the number of visitors to the site and the amount of products sold. Said information does not include any personal information and can be used to develop content and service that will help the user and to adjust content and advertising.

6. Third parties

6.1. There are several places on the website where the user can click on a link to access other websites that are not subject to this privacy policy. These sites may request and collect information independently, including personal information from the user and in some cases, provide the provider with information about the user’s activity on these sites.
6.2. Any third party to whom the supplier may disclose personal information may have its own privacy policy, which describes how it uses and discloses personal information. The aforementioned policy will regulate the use, handling and disclosure of the user’s personal information after the provider has shared it with third parties as mentioned in this privacy policy. If you wish to receive more information about the privacy policies of those third parties, the provider encourages you to visit the websites of said third parties
6.3 The provider may allow third parties, including its authorized service providers, advertising companies and advertising networks to display advertisements on the website. These companies may use tracking technologies, such as “Cookies,” in order to collect information about users who view or interact with their advertisements. The use that these companies make of “Cookies” is subject to their privacy policy and not to the provider’s privacy policy.

7. The user’s choices about the collection and use of information

The user may choose not to provide the provider with certain information, but this will mean that he will not be able to use certain features on the website because such information is required in order to register for the provider’s services, including placing orders on the website.

8. Use of information collection technologies

8.1 The provider may make use of different technologies in order to collect information from
the user’s device and about the user’s activity on the website.

8.2. The provider may make use of standard internet technology, such as web beacons, analytics and similar technologies, in order to track the user’s use of the website. Also, the provider may include the above in promotional emails or brochures, in order to determine whether the messages were opened and whether action was taken following them. The information obtained by the provider in this way will allow it to adjust the services it offers to the user, in order to publish personalized advertisements and to measure the overall effectiveness of its online advertising, content, programming or other activities

9. Information security

9.1. The supplier implements up-to-date information security systems and procedures on the website. These systems and procedures reduce the risks of unauthorized intrusion, but they do not provide absolute security. The provider does not guarantee that its services will be completely immune from unauthorized access to the information stored on the website.
9.2 The provider periodically examines the website’s information security and makes changes and upgrades as necessary, in order to maintain the website’s information security level. However, the supplier will not be responsible for any damage, direct or indirect, that will be caused to the user in the event of the disclosure of the information due to unauthorized intrusion by third parties or as a result of an act or omission beyond the supplier’s control.

10. The right to review and update the information

10.1. According to the Privacy Protection Law, 1981-1981, every person has the right to review the information held on him in the provider’s database. A user who reviewed information about him and found that the information is not correct, complete, clear or updated, may contact the owner of the database with a request to correct and/or update and/or delete the information held on him as stated above

10.2. Such a request must be addressed to the provider by email at info@joydigital.co.il . It is hereby clarified that there may be changes in the contact information stated above and the availability dates of the provider at its sole discretion and without prior notice and the user will have no claims against it because of this.

10.3. If the information in the provider’s database is used for the purpose of personally addressing the user, he may by law demand in writing that the information relating to him be deleted from the database.

11. Changes in the privacy policy

The provider may change the provisions of this privacy policy from time to time. If substantial changes are made to the instructions regarding the use of personal information provided by the user, a notice will be published on the provider’s website.
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